Most Palay believes that the privacy of personal data is a fundamental right. This policy explains what information we collect, why we collect it, and how we keep it secure.
At most palay, your data is protected with the highest level of encryption and is never used without your consent.
Most Palay only collects information that is strictly necessary to provide our services. No unnecessary data is requested.
Your personal information is never sold or rented. There is no way for your data to leave Most Palay.
All data is encrypted with 256-bit SSL. Bank-grade security is in place across every Most Palay server.
You have the right to view, correct, or delete your personal data. Most Palay respects and upholds those rights.
Once data is no longer needed, it is deleted within the defined retention period. Most Palay does not hold onto data unnecessarily.
In the event of a security incident, most palay will notify the affected member within 72 hours.
Important: By using most palay's services, you are considered to have consented to this Privacy Policy. Members will be notified by email before any changes to the policy take effect.
This Privacy Policy is a clear agreement between most palay and its members regarding personal data. We want you to know where your information goes, why it is used, and what rights you have.
Most palay collects two types of information – data you provide directly and data collected automatically.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Full Name | At the Time of Registration | Identity Verification & Account Management |
| Date of birth | At the Time of Registration | Age verification (18+) is mandatory |
| Email Address | At the Time of Registration | Communications and security notifications |
| Mobile Number | At the Time of Registration | OTP Verification, Support |
| Address | During the KYC Process | Identity Verification & Legal Compliance |
| National ID Card | During the KYC Process | Age & Identity Verification |
| Payment Information | At the Time of Transaction | Deposit & Withdrawal Process |
| IP Address | Automatic | Security & geo-location |
| Device information | Automatic | App Optimization |
| Browsing Behavior | Automatic | Improving user experience |
Most Palay never stores your full payment card number or CVV. Payment details are processed directly through certified payment processors.
Most Palay uses your information only for specific, legitimate purposes.
Most Palay never sells your data. However, it may be shared with specific parties in limited circumstances.
What we never do: Selling your data, sharing it with advertising networks, or providing it to marketing firms without your consent.
Most palay uses cookies – but only those that are genuinely necessary to improve the service.
You can opt out of cookies at any time through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
Most Palay uses multiple layers of security to protect your data.
All data transmissions are encrypted – bank-grade security.
Data is stored in ISO 27001-certified data centers and backed up on a regular basis.
With 2FA enabled, unauthorized access to your account becomes virtually impossible.
Independent security experts audit the system multiple times a year.
Only authorized staff can access your data, and only to the extent required.
24/7 system monitoring. Immediate action is taken upon detection of any suspicious activity.
As a Most Palay member, you have the following rights over your personal data.
To exercise your rights, email us at: privacy@mostpalay.app – Requests are typically responded to within 7 business days.
Privacy-related contact: privacy@mostpalay.app | General Support: support@mostpalay.app
Sharing personal information on an online betting platform is a concern for many people — and that concern is completely valid. Most Palay understands that trust must be earned, not simply claimed. That is why we are transparent about every step we take.
When you register with Most Palay, your information is collected solely to provide our services. The ID verification required for KYC is a mandatory requirement of the licensing authority — it is not a discretionary decision by Most Palay. Complying with these regulations keeps you protected and ensures Most Palay operates legally.
Most palay's servers are housed in ISO 27001-certified data centers, undergo regular third-party security audits, and are monitored by a cybersecurity team around the clock. All of this investment serves one purpose – keeping your data secure.
Many platforms profit by selling user data. Most Palay does not. Our business model does not rely on selling data — we earn by serving our members. That means we have no incentive whatsoever to sell your information.
Digital service usage is growing rapidly in Bangladesh, yet awareness of data protection remains low. most palay wants to change that. Our Privacy Policy is not just a legal document – it is a reflection of our honest relationship with our members.
If you have any questions about what information Most Palay holds about you, email us at privacy@mostpalay.app. You will receive a detailed response within 7 business days. Your data belongs to you — we are simply its temporary custodians.
For any privacy-related complaints or requests, please contact our DPO directly.
privacy@mostpalay.app
Bet on a platform you can trust. Register with most palay for a safe and enjoyable experience.
For ages 18+ only. Please play responsibly.